At BarEquimel®, we value our customers and strive to provide high-quality animal supplements. If you are not fully satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
- To be eligible for a refund, the product must be returned within 7 days of purchase.
- The product must be unused, unopened, and in its original packaging.
- Proof of purchase is required for all refund requests.
2. Non-Refundable Items
- Opened or used products cannot be refunded due to health and safety reasons.
- Discounted or clearance items are final sale and not eligible for a refund.
- Digital products, gift cards, and promotional items are non-refundable.
3. Refund Process
- To initiate a refund, contact us at sales@barequimel.com with your order details.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days and credited back to the original payment method.
4. Shipping Costs
- Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
- Shipping fees are non-refundable.
5. Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 7 days for a replacement or refund.
- We may request photo evidence to process your claim efficiently.
6. Changes to This Policy
- We reserve the right to modify this refund policy at any time. Changes will be posted on this page.
For any questions or concerns, please contact us at
sales@barequimel.com
907-299-6489
Thank you for choosing BarEquimel®